Exchange of items

Exchanges of items by Customer ON SITE: You, as a customer, can make a request within 24 hours if the market produce is not fresh and not good quality. In such a case, you can email us with a photo taken of the received items and we will review the request and is subjected to our approval. If the exchange request is approved, we will advise on the customer on how to proceed with the exchange request.

Cancellation of orders

Unfortunately, we do not accept change of mind cancellations and for all orders as we will initiate the processing of the order on the same day. Hence, the order cannot be cancelled.  And also, we do not allow cancellations if the order has been delivered.

Changes of delivery timing

Please note that there will be no changes of delivery timing. All our delivery timing is Monday to Sunday (Between 2pm to 8pm) subjected to driver's schedule & traffic conditions.

Fraudulent transaction

If we suspect any fraudulent transaction by any customer or any transaction which defies the terms and conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.