Your Organic Food Order will be confirmed upon checkout. We deliver the vegetables to your home (Singapore Mainland only) within 24 to 48 hours when the vegetables arrives from the airport.

Please note that not all organic vegetables listed in the store are available at all times. Sometimes, the supply does not come in due to bad weather condition or flight delays.

Orders:

  • Minimum Order is S$40. We are unable to deliver if you order is S$40 or less as it is not viable for us.
  • Delivery charge is $8 for all orders less than $50
  • Free Shipping for all orders for $50 or more

Days & Time of Delivery:

  • ONLINE ORDERS:

    • Cut-off time for the orders placed (Paid Orders) before 6:00PM for the next working day’s delivery (Weekdays & Weekend) of market produce
    • Any orders placed after 6:00PM, delivery will be for the working day after tomorrow (Weekdays & Weekend).
    • Delivery timing is between 2pm to 8pm (subjected to weather & traffic conditions..etc)
    • No delivery on Monday
    • Area of delivery is within Singapore Mainland only.

Important:

  • Buyers must be at home to receive the goods when it is delivered. Otherwise the product will be left outside the house. BestOrganicFood.sg will NOT be responsible if the goods are lost as a result.
Exchange of items

Exchanges of items by Customer ON SITE: You, as a customer, can make a request if the market produce is not fresh and not good quality. In such a case, you can email us and we will review the request and subjected to our approval. If the exchange request is approved, we will advise on the customer on how to proceed with the exchange request.

Cancellation of orders

Unfortunately, we do not accept change of mind cancellations and for all orders as we will initiate the processing of the order on the same day. Hence, the order cannot be cancelled.  And also, we do not allow cancellations if the order has been delivered.

Changes of delivery timing

Please note that there will be no changes of delivery timing. All our delivery timing is Tuesday to Sunday (Between 2pm to 8pm) subjected to driver's schedule & traffic conditions.

Fraudulent transaction

If we suspect any fraudulent transaction by any customer or any transaction which defies the terms and conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

 

For urgent orders please Whatsapp/call our Hotline:
9105 2718

For Urgent orders, there will be additional surcharge of $10 for transport fee. There is also additional surcharge cost for the order items due to stock availability. 

(Please call between 1:30pm - 7:30pm)

(Operating Hours: Monday to Friday: 8am to 5pm)